At InterLink Delivery Company, we prioritize the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information in connection with our shipping, logistics, and related services, including:

• Personal Information: Name, address, phone number, email address, and identification data needed to process and deliver shipments.
• Shipment Information: Details about packages, delivery addresses, consignment details, and contents (where applicable).
• Payment Information: Financial and billing information necessary to process transactions.
• Technical Information: IP address, browser type, and operating system to improve user experience and manage security.
• Location Data: GPS and location-based information to facilitate tracking and delivery services.

InterLink collects information through direct interactions, automated technologies (e.g., cookies, website usage data), and third-party sources, such as partners and publicly available data.

2. How We Use Your Information

InterLink uses collected information to:

• Provide Services: Process, track, and deliver shipments, manage customer accounts, and communicate shipment updates.
• Improve Operations: Analyze service usage and customer feedback to improve and customize our services.
• Ensure Compliance: Comply with applicable laws, regulations, and industry standards.
• Billing and Payments: Process payments, issue invoices, and manage any refunds or financial transactions.
• Marketing Communications: Send promotional content and service updates if the customer consents.
• Security and Fraud Prevention: Protect against unauthorized access and ensure compliance with internal policies.

3. Information Sharing and Disclosure

InterLink does not sell, rent, or lease customer information. However, we may share information under the following circumstances:

• With Service Providers: To facilitate shipping, billing, IT, and logistics services.
• With Customs and Regulatory Authorities: To comply with import/export laws, customs regulations, and governmental requests.
• With Authorized Third Parties: If required to protect InterLink’s interests, investigate fraud, or respond to legal processes.
• During Business Transactions: If InterLink undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of the transaction.

All third parties are required to comply with data protection standards and may only process information as instructed by InterLink.

4. Data Retention

InterLink retains customer information only as long as necessary for the purposes outlined in this policy or as required by applicable laws and regulations. After this period, data is securely deleted, anonymized, or archived.

5. Data Security

InterLink employs advanced security measures to protect your information against unauthorized access, alteration, or destruction. Our safeguards include:

• Encryption: We use industry-standard encryption methods to secure sensitive data, particularly payment information.
• Access Controls: Only authorized personnel have access to personal data based on their roles and responsibilities.
• Data Monitoring: We monitor our systems for vulnerabilities and conduct regular security assessments.

While we strive to protect all data, no method of transmission or storage is completely secure. Customers are encouraged to take appropriate security measures when interacting with our services.

6. Cookies and Tracking Technologies

InterLink uses cookies and similar tracking technologies to enhance user experience and improve website functionality. Cookies allow us to remember your preferences, analyze web traffic, and personalize content.

You may choose to disable cookies in your browser settings, but this may limit your access to certain features of our website.

7. International Data Transfers

InterLink operates globally and may transfer personal data to jurisdictions outside the customer’s home country. We ensure all international transfers comply with applicable data protection laws by using appropriate safeguards.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or outdated data.
• Deletion: Request deletion of your data, subject to legal requirements.
• Restriction: Request that we limit data processing in certain situations.
• Opt-Out: Choose not to receive marketing communications by unsubscribing.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

InterLink’s services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

InterLink may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We will notify customers of significant changes through our website or by other communication methods. Continued use of our services following an update indicates acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please reach out to our Data Protection Officer at:

• Email: support@eedexinternational.online
• Phone: +380(04622)21770
• Address: HCHorsa Vul., bld. 37/А, Chernigov CHernigovskaya oblast Ukraine

We are committed to addressing any concerns you may have and appreciate your trust in us to safeguard your information.

By using InterLink Delivery Company’s services, you agree to this Privacy Policy. Thank you for choosing InterLink as your trusted global logistics partner.